{"id":70,"date":"2026-07-29T23:47:35","date_gmt":"2026-07-29T23:47:35","guid":{"rendered":"https:\/\/portal.ifcelectronic.com\/submit-your-case-4\/"},"modified":"2026-08-30T16:10:50","modified_gmt":"2026-08-30T16:10:50","slug":"submit-your-case-4","status":"publish","type":"page","link":"https:\/\/ifcelectronic.com\/portal\/en\/submit-your-case-4\/","title":{"rendered":"Submit your case"},"content":{"rendered":"<p><div class='fluentform ff-default fluentform_wrapper_6 ffs_default_wrap'><form data-form_id=\"6\" id=\"fluentform_6\" class=\"frm-fluent-form fluent_form_6 ff-el-form-top ff_form_instance_6_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_6_1\" method=\"POST\" data-turnstile_key=\"0x4AAAAAAEAGt77qi9ZZx2rX\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">Repair case intake<\/legend><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"222\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><input type='hidden' name='__fluent_form_embded_post_id' value='70' \/><input type=\"hidden\" id=\"_fluentform_6_fluentformnonce\" name=\"_fluentform_6_fluentformnonce\" value=\"a7e1b7304f\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/portal\/wp-json\/wp\/v2\/pages\/70\" \/><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-6_1\" ><h1>Submit your case<\/h1><p class=\"ifc-shell-lead\">Tell us your vehicle's details and the problem \u2014 we'll contact you to coordinate receiving the equipment.<\/p><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_nombre_cliente' id='label_ff_6_nombre_cliente'>Full name<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"nombre_cliente\" class=\"ff-el-form-control\" placeholder=\"First and last name\" data-name=\"nombre_cliente\" id=\"ff_6_nombre_cliente\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_email' id='label_ff_6_email'>Email<\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" class=\"ff-el-form-control\" placeholder=\"you@email.com\" data-name=\"email\" id=\"ff_6_email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_6_password' id='label_ff_6_password'>Password<\/label><div class=\"ff-el-tooltip\" data-content=\"Create one if it&apos;s your first time with us \u2014 you&apos;ll use it to check your case status later. If you already have an account, you can skip this.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"password\" name=\"password\" class=\"ff-el-form-control\" data-name=\"password\" id=\"ff_6_password\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_telefono' id='label_ff_6_telefono'>Phone<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"telefono\" class=\"ff-el-form-control\" placeholder=\"(305) 000-0000\" data-name=\"telefono\" id=\"ff_6_telefono\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_6_nombre_empresa' id='label_ff_6_nombre_empresa'>Company name (if applicable)<\/label><div class=\"ff-el-tooltip\" data-content=\"Are you a shop, dealer, or fleet? Fill this in and we&apos;ll contact you about B2B terms.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"nombre_empresa\" class=\"ff-el-form-control\" placeholder=\"E.g. Los Pinos Shop\" data-name=\"nombre_empresa\" id=\"ff_6_nombre_empresa\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-6_2\" ><h2>Your vehicle<\/h2><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_marca' id='label_ff_6_marca'>Make<\/label><\/div><div class='ff-el-input--content'><select name=\"marca\" class=\"ff-el-form-control\" data-name=\"marca\" id=\"ff_6_marca\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_6_marca\"><option value=\"\">- Select -<\/option><option value=\"Acura\"  >Acura<\/option><option value=\"Alfa Romeo\"  >Alfa Romeo<\/option><option value=\"Audi\"  >Audi<\/option><option value=\"BMW\"  >BMW<\/option><option value=\"Chevrolet\"  >Chevrolet<\/option><option value=\"Chrysler\"  >Chrysler<\/option><option value=\"Citro\u00ebn\"  >Citro\u00ebn<\/option><option value=\"Cupra\"  >Cupra<\/option><option value=\"Dacia\"  >Dacia<\/option><option value=\"Dodge\"  >Dodge<\/option><option value=\"Fiat\"  >Fiat<\/option><option value=\"Ford\"  >Ford<\/option><option value=\"GMC\"  >GMC<\/option><option value=\"Honda\"  >Honda<\/option><option value=\"Hyundai\"  >Hyundai<\/option><option value=\"Infiniti\"  >Infiniti<\/option><option value=\"Jaguar\"  >Jaguar<\/option><option value=\"Jeep\"  >Jeep<\/option><option value=\"Kia\"  >Kia<\/option><option value=\"Land Rover\"  >Land Rover<\/option><option value=\"Lexus\"  >Lexus<\/option><option value=\"Mazda\"  >Mazda<\/option><option value=\"Mercedes-Benz\"  >Mercedes-Benz<\/option><option value=\"MINI\"  >MINI<\/option><option value=\"Mitsubishi\"  >Mitsubishi<\/option><option value=\"Nissan\"  >Nissan<\/option><option value=\"Opel\"  >Opel<\/option><option value=\"Peugeot\"  >Peugeot<\/option><option value=\"Porsche\"  >Porsche<\/option><option value=\"RAM\"  >RAM<\/option><option value=\"Renault\"  >Renault<\/option><option value=\"SEAT\"  >SEAT<\/option><option value=\"\u0160koda\"  >\u0160koda<\/option><option value=\"Smart\"  >Smart<\/option><option value=\"Subaru\"  >Subaru<\/option><option value=\"Tesla\"  >Tesla<\/option><option value=\"Toyota\"  >Toyota<\/option><option value=\"Volkswagen\"  >Volkswagen<\/option><option value=\"Volvo\"  >Volvo<\/option><option value=\"__otra__\"  >Other (not on the list)<\/option><\/select><\/div><\/div><div class='ff-el-group has-conditions'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_otra_marca' id='label_ff_6_otra_marca'>Write your make<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"otra_marca\" class=\"ff-el-form-control\" data-name=\"otra_marca\" id=\"ff_6_otra_marca\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_modelo' id='label_ff_6_modelo'>Model<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"modelo\" class=\"ff-el-form-control\" placeholder=\"E.g. F-150, Civic, Sprinter\" data-name=\"modelo\" id=\"ff_6_modelo\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_anio' id='label_ff_6_anio'>Year<\/label><\/div><div class='ff-el-input--content'><input type=\"number\" name=\"anio\" class=\"ff-el-form-control\" placeholder=\"2020\" data-name=\"anio\" inputmode=\"numeric\" step=\"any\" min=\"1980\" aria-valuemin=\"1980\" max=\"2027\" aria-valuemax=\"2027\" id=\"ff_6_anio\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_placa' id='label_ff_6_placa'>License plate<\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"placa\" class=\"ff-el-form-control\" data-name=\"placa\" id=\"ff_6_placa\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label asterisk-right\"><label for='ff_6_vin' id='label_ff_6_vin'>VIN<\/label><div class=\"ff-el-tooltip\" data-content=\"Optional \u2014 if you don&apos;t have it handy, our technician can get it when receiving the vehicle.\"><svg width=\"16\" height=\"16\" viewbox=\"0 0 25 25\"><path d=\"m329 393l0-46c0-2-1-4-2-6-2-2-4-3-7-3l-27 0 0-146c0-3-1-5-3-7-2-1-4-2-7-2l-91 0c-3 0-5 1-7 2-1 2-2 4-2 7l0 46c0 2 1 5 2 6 2 2 4 3 7 3l27 0 0 91-27 0c-3 0-5 1-7 3-1 2-2 4-2 6l0 46c0 3 1 5 2 7 2 1 4 2 7 2l128 0c3 0 5-1 7-2 1-2 2-4 2-7z m-36-256l0-46c0-2-1-4-3-6-2-2-4-3-7-3l-54 0c-3 0-5 1-7 3-2 2-3 4-3 6l0 46c0 3 1 5 3 7 2 1 4 2 7 2l54 0c3 0 5-1 7-2 2-2 3-4 3-7z m182 119c0 40-9 77-29 110-20 34-46 60-80 80-33 20-70 29-110 29-40 0-77-9-110-29-34-20-60-46-80-80-20-33-29-70-29-110 0-40 9-77 29-110 20-34 46-60 80-80 33-20 70-29 110-29 40 0 77 9 110 29 34 20 60 46 80 80 20 33 29 70 29 110z\" transform=\"scale(0.046875 0.046875)\"><\/path><\/svg><\/div><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"vin\" class=\"ff-el-form-control\" placeholder=\"(optional)\" data-name=\"vin\" id=\"ff_6_vin\"  aria-invalid=\"false\" aria-required=false><\/div><\/div><div class='ff-el-group  ff-custom_html' tabindex='-1' data-name=\"custom_html-6_3\" ><h2>The problem<\/h2><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_falla_reportada' id='label_ff_6_falla_reportada'>Description of the issue<\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_6_falla_reportada\" name=\"falla_reportada\" class=\"ff-el-form-control\" placeholder=\"Tell us what&#039;s wrong with your vehicle or module\" rows=\"4\" cols=\"2\" data-name=\"falla_reportada\" id=\"ff_6_falla_reportada\" ><\/textarea><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_6_metodo_recepcion' id='label_ff_6_metodo_recepcion'>How do you prefer to get us the equipment?<\/label><\/div><div class='ff-el-input--content'><select name=\"metodo_recepcion\" class=\"ff-el-form-control\" data-name=\"metodo_recepcion\" id=\"ff_6_metodo_recepcion\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_6_metodo_recepcion\"><option value=\"\">- Select -<\/option><option value=\"mobile_lab\"  >Home pickup (mobile lab)<\/option><option value=\"mail_in\"  >I'll ship it by courier (mail-in)<\/option><option value=\"walk_in\"  >I'll bring it to the lab (walk-in)<\/option><\/select><\/div><\/div><div class='ff-el-group ' ><div class='ff-el-input--content'><div data-fluent_id='6' name='cf-turnstile-response'><div\n\t\tdata-sitekey='0x4AAAAAAEAGt77qi9ZZx2rX'\n\t\tdata-theme='auto'\n\t\tid='fluentform-turnstile-6-1'\n\t\tclass='ff-el-turnstile cf-turnstile'\n\t\tdata-appearance='always'><\/div><\/div><\/div><\/div><div class='ff-form-inline-style' hidden><style>form.fluent_form_6 .ff-btn-submit:not(.ff_btn_no_style) { background-color: #efbe53; color: #111827; }<\/style><\/div><div class='ff-el-group ff-text-left ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"Submit request\">Submit request<\/button><\/div><\/fieldset><\/form><div id='fluentform_6_errors' class='ff-errors-in-stack ff_form_instance_6_1 ff-form-loading_errors ff_form_instance_6_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_6_1 = {\"id\":\"6\",\"ajaxUrl\":\"https:\\\/\\\/ifcelectronic.com\\\/portal\\\/wp-admin\\\/admin-ajax.php\",\"settings\":{\"layout\":{\"labelPlacement\":\"top\",\"helpMessagePlacement\":\"with_label\",\"errorMessagePlacement\":\"inline\",\"cssClassName\":\"\",\"asteriskPlacement\":\"asterisk-right\"},\"restrictions\":{\"denyEmptySubmission\":{\"enabled\":false}}},\"form_instance\":\"ff_form_instance_6_1\",\"form_id_selector\":\"fluentform_6\",\"rules\":{\"nombre_cliente\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required.\",\"global\":true}},\"email\":{\"required\":{\"value\":true,\"message\":\"This field is required\",\"global_message\":\"This field is required.\",\"global\":true},\"email\":{\"value\":true,\"message\":\"This field must contain a valid email\",\"global_message\":\"Must be a valid email.\",\"global\":true}},\"password\":{\"required\":{\"value\":false,\"message\":\"This field is required\",\"global_message\":\"This 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required.\",\"global\":true}},\"cf-turnstile-response\":[]},\"debounce_time\":300,\"conditionals\":{\"otra_marca\":{\"status\":true,\"type\":\"all\",\"conditions\":[{\"field\":\"marca\",\"operator\":\"=\",\"value\":\"__otra__\"}]}},\"file_upload_settings\":[]};\n                            <\/script>\n            <br \/>\n\t<div class=\"ifc-form-card ifc-fotos-previas\">\r\n\t\t<h3>\u00bfQuieres mostrarnos algo?<\/h3>\r\n\t\t\t\t\t<p class=\"ifc-field-note\">Env\u00eda tu caso arriba primero \u2014 si nos dejaste una contrase\u00f1a, ya podr\u00e1s subir fotos aqu\u00ed mismo apenas se env\u00ede.<\/p>\r\n\t\t\t<\/div>\r\n\t<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-70","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ifcelectronic.com\/portal\/wp-json\/wp\/v2\/pages\/70","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ifcelectronic.com\/portal\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ifcelectronic.com\/portal\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ifcelectronic.com\/portal\/wp-json\/wp\/v2\/comments?post=70"}],"version-history":[{"count":1,"href":"https:\/\/ifcelectronic.com\/portal\/wp-json\/wp\/v2\/pages\/70\/revisions"}],"predecessor-version":[{"id":77,"href":"https:\/\/ifcelectronic.com\/portal\/wp-json\/wp\/v2\/pages\/70\/revisions\/77"}],"wp:attachment":[{"href":"https:\/\/ifcelectronic.com\/portal\/wp-json\/wp\/v2\/media?parent=70"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}